Buck Stove Model 384 Vent Free Gas Stove

Buck Stove Model 384 Vent Free Gas Stove

Add the warmth, charm and beauty of a fireplace to almost any room in your home. Vent-Free units require no chimney or venting system so there is no heat loss and installation is quick and easy. Buck Stove Vent-Free fireplaces are 99.9% fuel efficient and require no electricity making them the perfect alternative for emergency heat during power outages.

Model 384 Gas Wood Stove

The Model 384 is the perfect gas fireplace for installation in your home. This fireplace has a new Ember Stove Base design with a glowing ember bed. The firebox area is made complete by Oak Style ceramic logs, and Boston Buff brick panels for the most realistic look available. This fireplace has a 33,000 BTU rating and factory installed blower system with built in thermostat to ensure that only warm air is circulated throughout your home. The gas control system (L.P. or Natural Gas) is a Millivolt style valve which allows you to use an optional remote control or wireless wall thermostat for extra convenience and comfort.

The Model 384 is a versatile unit. It may be installed freestanding on Queen Anne legs, with an optional pedestal, or in your choice of three mantels, or masonry fireplace. The 384 can be inserted into a fireplace with an optional trim kit. The 384 is also a zero clearance unit for new construction or remodeling projects.

As the Buck Stove brand has risen in prominence so has its cutting edge production. People in the hearth industry recognize the Buck Stove name. To them, it means dependable, durable, and made in the US. Every Buck Stove Model 384 Vent Free Gas Stove is made in Spruce Pine, North Carolina.

The Buck Stove Model 384 can be installed into an existing fireplace, it can also be installed into a wood framed in new construction or remodels. Buck Stove manufacturers various wood mantel kits for a turnkey installation into an existing home. Gas vent free fireplaces are a great way to add a fireplace with real flames without the added expense of a chimney.

Features:

• Size: 32 Inches
• Color: Black
• Product Dimensions: 32" W x 23 1/2" H x 14 1/4" D
• Vent free
• Realistic coal bed
• Ember Vision burner
• Zero-clearance appliance
• Approved for mobile home use
• Hybrid version of the 34 and 329B
• Your choice of natural gas or propane
• Can be inserted into existing fireplaces

Technical Specifications

• Maximum BTU Output: 33,000
• Min/Max Natural Gas Inlet Pressure: 5"/10.5" WC
• Min/Max Propane Inlet Pressure: 11"/13" WC
• Valve Type: Millivolt (standing pilot)

*Note:This is for the stove only. Pedestal, Stove Leg, Mantel or Optional Trim Kit is not included and sold Separately. 

*Please Note: This item is a vent free appliance and installation of it may be prohibited in your jurisdiction. Customers are responsible for checking local codes and regulations prior to purchase. 

Product Specification:

Optional Accessories:

	Standard Stove Pedestal-FA P14 Color: Black Material: Steel Product Type: Stove Pedestal Easy installation and removal Installation hardware is included Handsome and sturdy steel construction Allows Buck Models 329B and 384 to be configured as free standing stoves
	Standard Trim Kit- PA FP384-BLK Size: 27 Inches x 42 Inches Color: Black Product Dimensions: 45 3/8" W x 30 7/16" H Allows the installation of the Model 384 as an insert into an existing fireplace Designed to conceal the space between the insert and fireplace perimeter Three piece design is easy to assemble Covers a maximum area of 42 3/8" wide and 27 7/16" high
	Oversize Trim Kit- PA FP38412-BLK Size: 33 Inches x 44 Inches Color: Black Product Dimensions: 47 9/16" W x 36 7/16" H Allows the installation of the Model 384 as an insert into an existing fireplace Designed to conceal the space between the insert and fireplace perimeter Three piece design is easy to assemble Oversize model for larger openings Covers a maximum area of 44 9/16" wide and 33 7/16" high
	Filler Strip Kit for Zero Clearance Installations- MA 384 ZC KIT Color: Matte Black Provides the necessary trim for zero clearance wall installations Designed specifically for Buck Model 384 stove
	Filler Strips for Mantel Installation-  MA 346062 Fill strips Optional accessory Designed for use with Model 34,384,329 stoves Fills in extra space for mantel installation
	Regular Size Queen Anne Stove Legs - Black- FA FS2191 Color: Black Material: Cast Iron Product Type: Stove Legs Elegant contoured leg design Designed for use with all Buck Stove wood and coal models Fits Buck gas Model 384 Easy installation and can be removed if appliance configuration changes
	Regular Size Queen Anne Stove Legs - Gold- FA FS2191G Color: Gold Material: Cast Iron Product Type: Stove Legs Elegant contoured leg design Designed for use with all Buck Stove wood and coal models Fits Buck gas Model 384 Easy installation and can be removed if appliance configuration changes
	Regular Size Queen Anne Stove Legs - Pewter- FA FS2191P Color: Pewter Material: Steel Product Type: Bay Window Kit Elegant contoured leg design Designed for use with all Buck Stove wood and coal models (except Model 261) Fits Buck gas Model 384 Easy installation and can be removed if appliance configuration changes

Mantels

	Classic Oak Mantel (Dark Finish, Light Finish, Unfinished) Size: 50 Inches Color: Dark Brown (Dark Finish), Light Brown (Light Finish), Unfinished (Unfinished) Product Dimensions: 49 1/2" W x 44" H x 18 1/2" D 18 1/2" deep shelf Made in North Carolina Several finishes to choose from Fits all Buck Stove Model 384 stoves
	Classic Oak Corner Mantel (Dark Finish, Light Finish, Unfinished) Size: 50 Inches Color: Brown Product Dimensions: 49 1/2" W x 44" H x 39" D 39" deep Made in North Carolina Several finishes to choose from Designed for corner installations Fits all Buck Stove Model 384 stoves
	Contemporary Mantel (Dark Finish, Light Finish, Unfinished, Cherry)  Size: 53 Inches Color: Brown Product Dimensions: 52 1/2" W x 43 1/2" H x 21 3/4" D 21" deep shelf Made in North Carolina Several finishes to choose from Fits Buck Stove contemporary Model 384 stoves
	Contemporary Corner Mantel (Dark Finish, Light Finish, Unfinished) Size: 53 Inches Color: Brown Product Dimensions: 52 1/2" W x 43 1/2" H x 21 3/4" D Corner style mantel Made in North Carolina Several finishes to choose from Fits Buck Stove contemporary Model 384 stoves
	Prestige Bookcase Mantel (Dark Finish, Light Finish, Unfinished, Black, Cherry) Size: 53 Inches Color: Brown (Dark, Light, Unfinished, Cherry), Black Product Dimensions: 52 1/2" W x 43 1/2" H x 21 3/4" D 18 3/8" deep Made in North Carolina Several finishes to choose from Fits Buck Stove Model 384 stoves Functional and attractive bookcase design

Downloads:

• Download Product Manual
• Download Product Brochure

Which Payment Methods Do You Accept?

We accept the following payment methods:

• Credit / Debit Cards (American Express, Mastercard, Visa, and Discover)
• Apple Pay
• Google Pay

What is your return policy?
We offer a 30 Day Money Back Guarantee on all of our items. Email us or give us a call for more information or any additional questions. 

Do you have a cancellation policy?

You can cancel an order for a 100% refund  prior to it being shipped out. If the order has already been shipped out it is subject to our 30 Day Money Back Guarantee. Please notify us immediately at Support@Zarveti.com

What do I do if my product arrives damaged?

We ask that you please inspect your products upon arrival, if you notice any damage to the product or its packaging we advise you to make a note of it when signing for delivery. If you suspect damage but are not able to open the package during delivery write down “suspected damage” on the delivery receipt. If any of your items do arrive damaged, please send photos and videos to Support@Zarveti.com, we would be happy to provide you a replacement or refund. Please contact us via phone or email with any additional questions. 

How can I place an order?

We take orders through the phone or online on our website. To order via phone please contact us at (800)-321-6781. To order online via our website simply press add to cart on the product you wish to purchase and proceed to a secured checkout. You will then be prompted to fill out your billing and shipping information. 

Once your order is placed you will receive an order confirmation email. 

When will my order ship?

Depending on the brand, orders will ship out between 1-2 business days. We take pride in immediately processing your order and sending you a tracking number as soon as it ships out. On average you can expect to receive your orders within 4-7 business days. 

On rare instances orders may be subject to unforeseen delays. You will be notified by email if an item has gone out of stock or has been delayed. 

Do you send an order confirmation number?

Yes, an order confirmation number is sent for every product you purchase. It is sent to the email you have provided at the time of checkout. Please make sure you enter your email address correctly at the time of purchase and save the order confirmation email for your personal records. 

Do you charge sales tax?

As we are located in New York, we DO NOT charge sales tax on any orders outside of New York. Unfortunately, all orders with New York State addresses will be charged sales tax. 

Can I make changes or adjustments to my orders?
Of course, you can always make changes or adjustments to orders at no cost by emailing us at Support@Zarveti.com. Price differences will be charged or credited back to you. Orders can only be changed before they are shipped. 

We pride ourselves on our quick and courteous customer service and strive to have the best shipping and processing times in the industry. Please don't hesitate to contact us at (800)-321-6781 or email us at Support@Zarveti.com. 

Order Confirmation

Upon placing an order, a confirmation email will be sent to the email provided at the time of checkout. This email will confirm the item you purchased is in stock as well as confirm that your payment was approved and processed. In the rare event that your order is out of stock, you may choose to wait for the item to restock or receive a 100% refund. Our usual processing time is between 2-3 business days. 

 As soon as an order is confirmed and ready to be shipped out we will process your order within 2-3 business days. Following the processing period, your item will take 5-10 days to ship to you. 

We use a vast amount of carriers to ensure your items get to you as quickly as possible. These carriers include UPS, Fedex, and USPS. As for larger order, a freight carrier company will be used. 

When an item is not available  to be shipped out right away, we will contact you immediately. From there you can make the decision on whether you would like to replace the order with another item or request a refund. 

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

Some Additional Shipping Information

• We cannot accept or ship out orders to PO Box addresses. We will refund and void the order if a Po Box address is the only address provided.
• Larger items will require freight shipping. Freight shipping requires a delivery appointment window to be made. 

• We use a vast amount of carriers to ensure your items get to you as quickly as possible. These carriers include UPS, Fedex, and USPS. As for larger order, a freight carrier company will be used.

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

Shipping Times?

All U.S orders will be fulfilled by USPS, Fedex, or UPS. International orders vary on couriers. 

Our general rule of thumb for US orders is that your item will be received by you 5-10 days after from when you received your tracking number. 

• Average U.S Shipping Times: 5-13 Business Days
• Average U.S Shipping Times (Expedited): 3-10 Business Days
• Average International Shipping Times: 7-20 Business Days
• Average Canadian / European Shipping Times: 7-20 Business Days
• Average Australian / New Zealand Shipping Times: 7-20 Business Days
• Average Mexico / Central America / South America Shipping Times: 7-20 Business Days
• Average Russian Federation Shipping Times: 7-20 Business Days

*Note these times do not include our 1-2 business day processing time. 

We also like to inform our customers that there are certain things out of our control that affect shipping times. As hard as we work to process and ship orders things like weather, natural disasters and holidays are out of our control. For these reasons we do not guarantee a shipping time, this is the responsibility of the shipping company. 

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

Tracking Number:

Every order comes with a tracking number as soon as the product is done being processed and is shipped out. Items may be shipped from different fulfillment centers in our efforts to bring a wide variety of products to our customers at competitive cost. If you need to track your order visit our “Track Your Order” page on our website.

We process your orders within 2-3 business days. Following the processing period, your item will take 5-10 days to ship to you. 

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

I’ve Entered the Wrong Address:

If you have entered the wrong address please email us at Support@Zarveti.com and notify us immediately before your order is processed and shipped. We can correct this mistake within 24 hours ONLY. 

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

I've Received a Broken or Damaged Item?

We ask that you please inspect your products upon arrival, if you notice any damage to the product or its packaging we advise you to make a note of it when signing for delivery. If you suspect damage but are not able to open the package during delivery write down “suspected damage” on the delivery receipt. 

If your item does arrive defective please immediately send evidence to Support@Zarveti.com. Upon receiving evidence and approving the return, we will send you a return label to send your product back to our warehouses for examination. If we do not provide you with a return shipping label, the customer will not have to send the item back and still receive a replacement. 

When it comes to replacing a defective item, please expect a replacement product to be sent to you within 1-2 business days absolutely free of charge. We will always take responsibility for any damages incurred during shipping and handling. That being said, if there is evidence of use or negligence to the product we will no longer be able to offer a refund or replacement. 

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

I Never Received my Item

We ask that you allow about 5-10 days from the time your item was processed by us for your product to arrive. This means 5-10 days from the time you received the email stating your item has been shipped out. 
In the case that you have waited the allotted 5-10 days from the time of processing and you have not received a email regarding a shipping update please contact us at Support@Zarveti.com immediately and we would be more that happy to track your package down. 

If the zip code you provided us matches the delivery zip code and your package says delivered we ask that you please ask your neighbors if they may have mistakenly received your item. In the situation that your are still unable to locate your item we will issue a one time pass allowing you to receive a replacement item for absolutely free. Of course if we notice a pattern of suspicious behavior we hold the right to deny this privilege.

If the zip code you provided us does not match the delivery period and your package says delivered we extend a free replacement to you with no questions asked.

If an item has yet to arrive after the shipping period, we can offer a refund of the item amount back to your original payment method. Please note an additional credit card processing fee of 3% may apply. 

Our Shipping Address:

Zarveti
460 East Fordham Rd #2030
Bronx, NY 10458

Email our support team at Support@Zarveti.com or call us at (800) 321-6781 regarding any issues or questions regarding shipping.

Do you have anymore questions that were not answered?

Email our support team at Support@Zarveti.com or call us at (800) 321-6781. regarding any issues or questions regarding shipping or expedited shipping options. Also feel free to check out our "FAQ" section for more information.